How to Stop Sales from Collapsing After Rakuten Super Sale
Dec 19

How to Stop Sales from Collapsing After Rakuten Super Sale

Dec 19

 After Rakuten Super Sale ends, many store owners say the same things:

  • “Sales were strong, but I don’t actually know how much profit we made.”
  • “Discounts and ad spend ended up weighing us down.”
  • “Next month feels more worrying than this one.”

If this sounds familiar, the problem isn’t the Super Sale itself.
The real issue is that there is no post–Super Sale strategy.

Rakuten Super Sale is excellent at generating revenue.
It does not automatically generate sustainable profit.

 

❚ The Core Problem: Super Sale Is a One-Off Explosion

 If you look at the Super Sale structure objectively:

  • Discounts: 10–20%
  • Point multipliers: up to 10× or more
  • Ad spend: 2–4× normal levels
  • New customer traffic: spikes sharply
  • Repeat-purchase design: almost none

In short, customers buy because “it’s cheap right now.”

Once the sale ends, what’s left?

  • Prices return to normal
  • Traffic disappears when ads stop
  • New customers never return

This is why sales almost always drop sharply after Super Sale. The Solution Is Simple.


❚ Use Super Sale as a Data-Collection Period, Not a Sales Event

 The real purpose of Super Sale should not be “maximise revenue.”

It should be breaking down who bought, under what conditions, and why.

If you didn’t do the following three things,
your Super Sale was nothing more than an expensive fireworks show.

 

❚ 1. Stop Treating Super Sale Buyers as One Group

 Most stores say: We gained a lot of new customers.

This information is meaningless.

What matters is which type of new customers you gained.

At a minimum, you should separate:

  • ✔ Customers who purchased via ads + coupons
  • ✔ Customers who came through keyword search (no ads)
  • ✔ Customers who searched your brand name

These are completely different customers.

Yet most stores do the same thing after Super Sale:
They turn off ads entirely.

As a result, even customers with high repeat-purchase potential disappear.

 

❚ 2. For 14 Days After Super Sale, Don’t Reduce Ads — Change Their Role

 After Super Sale, ads should not be turned off.
They should be repositioned.

  • ❌ “Acquire more new customers”
  • ⭕ “Bring back people who already purchased”

In practice:

  • Keep ads running for the same products purchased during Super Sale
  • But:
    • Lower bids
    • Reduce daily budgets
    • Narrow keywords to brand and product names

What happens?

  • Ad spend drops
  • Conversion rate stays stable — or even improves

This two-week window is where actual profit is made.
Most stores throw it away without realising it exists.

 

❚ 3. If You Don’t Leave a Reason to Return, They Won’t

 Customers who bought during Super Sale will not come back unless you give them a reason.

The key is this: A reason to buy again — even when it’s not discounted.

This does not require big campaigns.

Examples:

  • A 5% next-purchase coupon inside the package
  • A time-limited small incentive via Rakuten messages
  • Stronger exposure of bundle or set products to past buyers

These tactics don’t create explosive sales.
But they are the only way to maintain revenue without ads.

 

 

❚ Conclusion: Super Sale Is Not an Ending — It’s the Starting Point

 Reframe Rakuten Super Sale as:

  • ❌ “This month’s sales event”
  • ⭕ “The seed for the next three months of revenue”

The most important question after Super Sale is:

“Among the customers who bought during the sale,
who will still spend money next month?”

If you can’t answer that,
the better your Super Sale looked, the worse the following month will feel.

 

❚ One-Line Summary

To prevent sales from stopping after Rakuten Super Sale:
Don’t end the sale. Break it down and reuse it.

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